CustomerDesign.com

United Customer Management Solutions
Lifecycle eCRM for telecommunications, utilities and financial industries.
www.ucms.net/

International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
www.icsa.com/

International Field Works
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
fieldworks.net/

FrontZone Corporation
Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
www.frontzone.com/

Emerging Market Technologies, Inc.
Implement, train, and support for the Customer Relationship Management (CRM) product of choice to simplify, through customizability and flexibility, daily operations for mid-market sized companies.
www.emti.com/

eWare
Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
www.eware.com/

Pivotal
Provides e-business relationship management (eBRM) solutions that manage marketing, sales and service relationships. eRelationship 2000 - manages interactions over the internet. eSelling 2000 - supports the sales of complex or configured products and services by providing recommendations and advice during the selling and ordering process. Integrated into IFS.
www.pivotal.com/

Sitel Corporation
Delivering telephony based customer relationship management solutions and project management.
www.sitel.com/

Island Data
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
www.islanddata.com/

Oracle Siebel Universal Customer Master
Customer data integration (CDI) solution that helps companies create and maintain customer information and makes this information available to other business applications and systems.
www.siebel.com/