Sponsored Listings for CUSTOMER RELATIONSHIPS
Customer Experience
Text Analytics Delivers Customer Experience Insight
www.clarabridge.com/
Phone
Phones To Match Your Needs. Get It On The Now Network from Sprint
www.sprint.com/
Metzner Schneider
Maximize lifetime customer value with strategies that really work.
www.metzner-schneider.com/
Customer Engagement
Customer Engagement = Customer Loyalty
www.bowman-partners.com/
Customer Relationships
Business Software Demos for Microsoft. Register for Demo. (Req)
www.2020software.com/
Web Search Results
Microsoft's .NET to manage customer relationships
[CNN]
cnn.com/
Companies warm to wireless customer relationships
[CNN]
cnn.com/
Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge
Companion site of a book written by Cliff Figallo, who presents technologies and community development techniques suitable to web-based communities. Includes links to other resources.
www.wiley.com/
United Customer Management Solutions
Lifecycle eCRM for telecommunications, utilities and financial industries.
www.ucms.net/
SSI Partners
Offers help in maximizing the revenue and cost savings via remote service offerings.
www.ssipartners.com/
Mason Consulting
Offers customer relations management and professional customer support services.
masoncrm.com/
International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
www.icsa.com/
The ITIL Open Guide
A public wiki site dedicated to the ITIL approach to IT and customer support and management.
www.itlibrary.org/
ContactLife
Provides businesses with a fresh new perspective on customer contact strategies
www.contactlife.com/
Computerworld CRM Knowledge Center
Offers news, forums and resources across a wide spectrum of customer relationship management topics.
www.computerworld.com/